Our Process

 

Every organization is different.  No two are alike. Every client has different objectives and results they wish to accomplish.  At Stone Arch, we understand this dynamic.  Our process is about connecting with clients and helping them achieve their desired results. We believe relationships are key in these initiatives.  That's why we strive to build trust from the very first conversation. 

 

Our Consulting Model

Stone Arch collaborates with clients to develop a relationship based on trust.  Here's how we do it:

 
  • Focus of Change:  We start with an exploratory conversation.  What is it that you see needs improvement?  What is the focus of the change you desire?  To get the results you desire, we need to know where you are and where you want to be in the future.  Tell us your struggles. Tell us your aspirations.  We're ready to listen. 

 

  • Data Collection:  We utilize trusted tools, techniques and processes such as 360 degree feedback, board evaluation, employee engagement instruments, constituent focus groups, and/or observation to assist in collecting the data our clients desire for improved results.  Eclectic data collection is proven to strengthen the quest for truth.

 

  • Feedback:  We deliver relevant, understandable, descriptive, verifiable and timely information from the data collected.

 

  • Action Plans:  We deliver structured solutions based on the clients goals and the data collected to help the client achieve desired results. 

 

  • Implementation:  We help build a support system for action plans and processes for improvement. We consistently and actively stay by your side to reinforce new skills, behaviors and competencies, which increases effectiveness of change and leads to better outcomes.

 

  • Measurement:  We evaluate results and analyze the value added.  Have we accomplished the desired outcomes?

 

  • Celebrate Reward:  Let's celebrate meeting goals and objectives.

 

Stone Arch strives to build trust from the very beginning of the relationship and keep it.  With a listening ear, practical advice, proven methods, personal support, and a working style of collaboration, our desire is to walk along side you to achieve your goals.   Let us prove we can exceed your expectations and help you cross the bridge to a brighter future. 

Our Process.pdf